Privacy Policy

Savannah River Pressure Washing (“we,” “our,” or “us”) operates the website https://savannahriverpressurewashing.com/. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

1. Information You Provide Directly
When you request a quote or contact us through our website, you may provide personal information such as:

• Name
• Phone number
• Service address (residential or commercial)
• Email address
• Details regarding the pressure washing services requested

This information is submitted via our CRM lead form (powered by The Customer Factor) and is accessed solely to communicate with you, schedule appointments, and perform requested services.

2. Automated Information and Analytics
We use standard website measurement tools, including Google Analytics and Google Search Console, to analyze site traffic, user behavior, and overall website performance. These tools collect standard log and usage data (such as browser type, pages visited, and referring URLs) in an aggregated or anonymized format to help us improve our website. We do not use third-party marketing pixels, tracking apps, or retargeting scripts on our website.

How We Use Your Information

We use the information we collect for the following business purposes:

• To provide, schedule, and complete residential and commercial pressure washing services.
• To communicate with you regarding estimates, appointments, and service updates.
• To send automated customer satisfaction follow-ups or review requests, provided you opt in to receive communications through our CRM system.
• To analyze and improve the performance and user experience of our website via Google Analytics.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Consent and Opt-In Disclosures

When you submit an estimate request form on our website, you are presented with an opt-in checkbox containing a disclosure. By checking this box, you consent to receive communications from us—including operational updates, service follow-ups, and requests for customer reviews—facilitated through our customer satisfaction CRM system. You may opt out of non-essential communications at any time by replying “STOP” to text messages or contacting us directly.

Data Security

We take reasonable and appropriate technical measures to protect the personal information submitted through our website and stored within our CRM system against unauthorized access, alteration, or disclosure.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Any updates will be posted directly on this page with a revised effective date.